FAQs

FAQs
How long is shipping?
Shipping doesn't occur until after your order is processed. We currently have two options for shipping. First Class Mail which is 2-4 business days and Priority Mail which is 1-3 business days. Shipping cost will be calculated at checkout.
Do you accept returns or exchanges?
We know you and your crown will love our products. This is why we offer a 14-day money-back guarantee. In the event that you are not satisfied with our products, send us an email at info@foreveraudri.com within 14 days of your order date. Please include your name and order number in the email as well as the reason for the return. In the subject line include: "Return: Order #". You will receive an email with instructions on how to return your products within 24-48 hours. Please note, shipping is not refundable and we will not be responsible for lost items being returned to us.
How do I determine my hair type?
Here at Forever Audri, we don't focus on hair type. Hair type usually leads to to hair discrimination which we do not want here. We like to focus more on the health of our hair and it's porosity which is the most important. Take our hair porosity quiz here: www.foreveraudri.com/pages/hair-porosity-quiz